Last Updated: October 24, 2025
This Cookie Policy explains how OrthoArc ("we", "our", or "us") uses cookies and similar technologies on our website orthoarc.com. This policy should be read in conjunction with our Privacy Policy.
By using our website, you consent to the use of cookies as described in this policy.
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.
We use the following categories of cookies on our website:
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. The website cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session state | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| cookie_consent | Remembers your cookie preferences | 1 year |
These cookies enable enhanced functionality and personalization. They remember your preferences and choices.
| Cookie Name | Purpose | Duration |
|---|---|---|
| currency_preference | Remembers your currency selection (ZAR/USD) | 30 days |
| voice_enabled | Remembers voice command preferences | Session |
| exchange_rate | Caches currency exchange rates | 24 hours |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and services.
**Note:** We do not currently use Google Analytics or similar third-party analytics services, but may do so in the future. If implemented, you will be notified and given the option to opt-out.
We use Google reCAPTCHA to protect our contact form from spam and abuse. reCAPTCHA sets the following cookies:
| Cookie Name | Purpose | Provider | Duration |
|---|---|---|---|
| \_GRECAPTCHA | Used by Google reCAPTCHA for risk analysis | 6 months | |
| rc::a | Distinguishes between humans and bots | Persistent | |
| rc::b | Session-based bot detection | Session | |
| rc::c | Session-based bot detection | Session |
For more information about Google reCAPTCHA and its privacy practices, visit: Google Privacy Policy
We may integrate additional third-party services in the future, such as:
This Cookie Policy will be updated if we implement any new third-party services that use cookies.
Most web browsers allow you to control cookies through their settings. You can:
Learn how to manage cookies in popular browsers:
For mobile devices, please refer to your device's help documentation or visit the browser manufacturer's website.
Please note that if you disable or refuse cookies:
**Essential cookies** cannot be disabled if you want to use the website, as they are necessary for basic functionality.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals.
Our website does not currently respond to DNT signals, but we respect your privacy choices and only use cookies as described in this policy.
In addition to cookies, we may use other technologies such as:
These technologies serve similar purposes to cookies but are stored differently on your device.
Currently, our website does not require user accounts or login. If we implement user accounts in the future, we will use additional authentication and session cookies, and this policy will be updated accordingly.
Some cookies (particularly third-party cookies like Google reCAPTCHA) may involve transferring data to servers located outside South Africa. These transfers are necessary for the functionality of our website and are conducted in accordance with GDPR and POPIA requirements.
We may update this Cookie Policy from time to time to reflect:
The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.
By using our website, you consent to the use of cookies as described in this policy. You can withdraw your consent at any time by:
If you have questions about our use of cookies or this Cookie Policy, please contact us:
For more information about cookies and online privacy, visit:
This Cookie Policy is part of our commitment to transparency and your privacy. We use cookies responsibly to enhance your experience while respecting your privacy rights.